Monday, 29 June 2009

Better Things to Do – An Apology

Have just spoken to JJ, one of my team in Fulham. Great hard working law student who earns some extra money working for us (and full time now his exams are over). Last night, while delivering some hot food to one of our customers the police decided to pull over our delivery bike. To everyone in London it is pretty clear what a hot food delivery bike is. Clearly, the driver works for a company and therefore if not being ridden correctly the company will be liable. It was being ridden responsibly.

On this occasion the police informed JJ it was 'just routine'. Perhaps I'll try that one when they are apprehending real crime, ask for routine directions or something. The bike was fully insured, MOT'd, driver full UK license and driving correctly. In the nicest possible way JJ asked them to hurry up as he had hot food being delivered. To no avail..... So apologies to our understanding customer who had food delivered a little late (though still hot thanks to our hot bag technology!). It is nice to know that crime levels are now so low that the police have the resource to interrupt business' just trying like mad to deliver great service and so hope to survive the recession.

Steve 29.06.09

p.s. Also according to JJ a mate of his got burgled recently but the police could do nothing because 'looks like the robber wore gloves'. In a society that is now watched by CCTV everywhere it appears the old fashioned sleuthing ability has disappeared and we can only rely on recorded evidence. Perhaps this approach has freed up time to concentrate on pulling over perfectly legal drivers for 'routine checks'

No comments: